Fight Back! File a Complaint When You Have a Problem

April 9, 2013

If you’ve been ripped off or are fed up with the run around and bad service, fight back!  The head of the Consumer Financial Protection Bureau wants you to file a complaint when you have a consumer problem.  We often feel powerless as consumers to effect any change, but if you don’t take that extra few minutes to make people who CAN make change aware of a problem, nothing will ever improve.  CFPB Director Richard Cordray told TODAY.com he wants to hear from you.  Take him up on it!

The CFPB is already taking complaints about problems with credit cards, mortgages, banks and private student loans.  They’ve logged some 90,000 consumer complaintS, so far.  The CFPB will start taking complaints about debt collection later this year.  Cordray says the complaints make it possible to see patterns of problems so they can take action to do something about it.

Right now you can file complaints with the CFPB on these issues:

  • Bank account or service
  • Credit card
  • Credit reporting
  • Money transfer
  • Mortgage
  • Student loan
  • Vehicle or consumer loan

Click here to read more on Cordray’s interview with TODAY.com.